Category: Online registration customer service

Online Registration Competitive Advantage Revisted

A few weeks ago I had the pleasure of sitting on a panel at the Portland Marathon Race Director College with seven of my peers, one of whom had just entered the online event registration field.   During the discussion I thought about a blog article I wrote about customer service being a competitive advantage.  In … Continue reading Online Registration Competitive Advantage Revisted

Black Triangle but No Black Hole: New Online Registration Menus

Recently SignMeUp’s Chief Technology Officer, Jim Peltier, sent around a blog post published 7 years ago by Jay Barnson, a video game programmer.  The article, still relevant today, describes how Barnson’s team once burst into hoots and hollers of celebration over a black triangle displayed on the screen.  The financial controller came into the room … Continue reading Black Triangle but No Black Hole: New Online Registration Menus