Our core values are professionalism, security, and honesty.
As an event organizer, you’re faced with the task of choosing a partner you can trust with your event registration and payments. You need a company that will protect your participants’ personal information and will safely deliver your funds in a timely manner.
How can you tell if a company is worthy of your trust? Like in every healthy business relationship, a good event registration partner will have clear principles of professionalism, security, and honesty. We at SignMeUp want to show you how we act on these principles every day and what your trust means to us.
In the beginning
You may be familiar with our story. We started nearly 20 years ago as a startup in response to an issue that, as athletes, was personal: the ability to participate in what we loved.
The founders of SignMeUp started as athletes in a position that everyone hopes to avoid: showing up to a master’s swim meet to find that their registration papers went missing along with their signed checks. They weren’t registered to compete.
The line to deck enter was chaotic. The organizer had no ability to process credit cards and few people were carrying cash. The surprise onsite registration forced Ralph and Todd to swim their events in the first heats against slower swimmers because their seed times were on the lost forms.
Those feelings of loss and frustration inspired Ralph and Todd to create SignMeUp.com.
We take pride in what we do and understand, from experience, what’s important to both event organizers and event participants. That’s why our services are unique. We are invested in making the best possible software solution for our customers and ourselves.
You deserve mutual respect, personalized attention, and human-backed support. We value the relationships we build with our clients and the trust we create by working together as a team. Earning, demonstrating, and investing in that trust is one of our core principles. Because if it’s important to you, it’s important to us, and we don’t take that lightly.
We’ve read the stories unfolding these past months in the event registration industry with alarm and concern. As a quick recap, there have been recent controversies with registration companies losing the money raised by their clients’ events. The breach of trust in these instances is disappointing and unacceptable.
We assure every client, participant, and prospective client that SignMeUp is more than an online event registration company. We’re a team of skilled, passionate professionals and athletes backed by experience and high standards of business ethics.
SignMeUp is one of many companies in the Jonas Software family—a public, international parent company that must adhere to regulations, like the Sarbanes-Oxley Act, that enforces strict communication standards, data-backed management, and regular reporting. What this means for you, the reader, is that you can expect all sensitive data and finances to be treated according to these standards without fail.
Your hard work and your trust in us is our daily vision of integrity.
Have questions about SignMeUp or our online registration software? Talk to a representative at 888-674-8048 ext. 3 or contact our sales team here.