March 15, 2018 § Leave a comment
Our core values are professionalism, security, and honesty.
As an event organizer, you’re faced with the task of choosing a partner you can trust with your event registration and payments. You need a company that will protect your participants’ personal information and safely delivers your funds in a timely manner.
How can you tell if a company is worthy of your trust? Like in every healthy business relationship, a good event registration partner will have clear principles of professionalism, security, and honesty. We at SignMeUp want to show you how we act on these principles every day and what your trust means to us.
In the beginning
You may be familiar with our story. We started nearly 20 years ago as a startup in response to an issue that, as athletes, was personal: the ability to participate in what we loved.
The founders of SignMeUp started as athletes in a position that everyone hopes to avoid: showing up to a master’s swim meet to find that their registration papers went missing along with their signed checks. They weren’t registered to compete.
The line to deck enter was chaotic. The organizer had no ability to process credit cards and few people were carrying cash. The surprise onsite registration forced Ralph and Todd to swim their events in the first heats against slower swimmers because their seed times were on the lost forms.
Those feelings of loss and frustration inspired Ralph and Todd to create SignMeUp.com.
We take pride in what we do and understand, from experience, what’s important to both event organizers and event participants. That’s why our services are unique. We are invested in making the best possible software solution for our customers and ourselves.
You deserve mutual respect, personalized attention, and human-backed support. We value the relationships we build with our clients and the trust we create by working together as a team. Earning, demonstrating, and investing in that trust is one of our core principles. Because if it’s important to you, it’s important to us, and we don’t take that lightly.
We’ve read the stories unfolding these past months in the event registration industry with alarm and concern. As a quick recap, there have been recent controversies with registration companies losing the money raised by their clients’ events. The breach of trust in these instances is disappointing and unacceptable.
We assure every client, participant, and prospective client that SignMeUp is more than an online event registration company. We’re a team of skilled, passionate professionals and athletes backed by experience and high standards of business ethics.
SignMeUp is one of many companies in the Jonas Software family—a public, international parent company that must adhere to regulations, like the Sarbanes-Oxley Act, that enforces strict communication standards, data-backed management, and regular reporting. What this means for you, the reader, is that you can expect all sensitive data and finances to be treated according to these standards without fail.
Your hard work and your trust in us is our daily vision of integrity.
Have questions about SignMeUp or our online registration software? Talk to a representative at 888-674-8048 ext. 3 or contact our sales team here.
February 5, 2018 § Leave a comment
When online registration coordinator Toni Bieser invited me to the Brainerd Jaycees $150,000 Ice Fishing Extravaganza, held annually the last weekend in January, I thought, “Central Minnesota in the dead of winter? What could be better?”
Naturally, I accepted the invitation.
I do not fish, ice or otherwise, so I had not heard of the Ice Fishing Extravaganza before the event became a SignMeUp event registration client in 2017. Turns out, the moniker is appropriate; the multi-day event truly is an extravaganza.
Held annually since 1991, the competition is the largest charitable ice fishing contest on Earth, drawing more than 11,000 participants. The weekend includes a Friday evening kick-off party (cocktail hour, plated dinner, raffle, and live entertainment), a Youth on Ice Olympics before the main contest on Saturday morning, a “Catch of the Day” prize giveaway, and a random drawing raffle.
Most impressively, it is organized entirely by volunteers, and since its inception has donated $3.3 million to local charities.
Gull Lake is 10 miles north of Brainerd, which is a more or less two-hour drive from Minneapolis (unless one inputs the wrong destination into one’s GPS, which I might have done—in which case, it’s a four-plus hour drive).
Stopping for lunch along the way, I happened to meet two Minnesotans who also were heading to Brainerd. They revealed the worst-kept secret about the contest: only a tiny percentage of contestants actually catch a fish.
In fact, so few catch anything that those who do are virtually guaranteed to win one of the 150 prizes. The two men confessed that neither one of them, or anyone in their group of 10 friends, had ever caught anything. Yet they returned year after year.
On Saturday morning—contest day—school buses started shuttling participants to the site before 8:00 a.m. Contestants eventually populated the ice to choose their preferred spots and to test the water depth. Being only a spectator and noting the frigid air, I arrived at Gull Lake about 30 minutes before the fishing began at noon.
To set the scene: Picture a 15-square-mile, snow-blanketed frozen lake, pock-marked with fishing holes and crawling with ten thousand Yeti-like fisher-persons.
Add tents with vendors hawking cheese curds, funnel cakes, fur-lined hats, fishing gear, souvenirs, and various alcoholic beverages. Position a stage with a leaderboard and an enormous American flag somewhere close to the center. It is quite a sight, especially to a city-slicker like me.
Initially, I was puzzled by the strict rules. For instance: contestants are not allowed on the ice before 8:00 a.m.; they cannot drop a fishing line until noon; fish must be alive when weighed; the fishing hole must be clearly visible.
Then I learned the reason: The grand prize for the heaviest fish was one of the new Ford or GMC pickup trucks parked near the weighing station! The event organizers must have learned, probably the hard way, that it is awfully tempting to try to sneak in a big fish caught elsewhere.
Despite the appearance of chaos, the event was extremely well organized and seemed to go without a hitch. The winning fish was a 3.1-pound Northern Pike. Although the final tally for 2018 is not ready, the event raised $200,717 in 2017. That’s worth a day on the ice.
I highly recommend that you attend the event in 2019. Click here to register.
About the Author
Diane Goldring, Director of Customer Support, has been with SignMeUp since 1999. She enjoys adventuring to meet clients all across the United States. This was her first time in Brainerd, MN.
January 29, 2018 § Leave a comment
Picture this: Your event just wrapped up. You feel like things could not have gone better; You woke up to find the sun shining brilliantly on the event’s big day, your registrants were smiling both during and after the event, and there was not a problem in sight.
Sound like something you’ve experienced before?
While this may have been the case—and a huge high five to you if it has been— remember that there is always room to improve, even if you don’t immediately see it. As an event organizer, it is important to know any behind-the-scene situations that may have hindered the event’s overall success.
The best way to do this is to create a satisfaction survey. It’s a common practice that makes a positive impact on the future of your event, particularly because your event’s success of relies on learning and improving from past mistakes.
Send a survey to your list of registrants from SignMeUp’s online registration software post-event. Make it brief, but include questions that ask how satisfied a participant felt within three main areas: communication, the event registration process, and overall event satisfaction. « Read the rest of this entry »
November 28, 2017 § Leave a comment
It may be cold out, but the fun doesn’t have to stop! The winter season is a great time to enjoy the most festive time of year. Use one (or as many as you like!) of these ideas to get your community together for your winter-inspired event. If you need help putting together your online registration form, contact us! « Read the rest of this entry »
November 6, 2017 § Leave a comment
Don’t let the weather fool you—the holiday season is here. You have a great opportunity to increase registrations for your event by giving the gift of promo codes to participants.
Promo codes are a great marketing tool that help gain exposure to your event and bump up registration numbers. Create holiday-themed promo codes, and share your codes through email, social media, or on your website to let participants know about your upcoming deals.
Here are a few examples of how you can incorporate promo codes in your event marketing this holiday season: « Read the rest of this entry »
October 23, 2017 § Leave a comment
Reaching out to sponsors can be a nerve-wracking experience. To be persuasive, it’s crucial to have a complete and effective proposal document to give to your potential sponsors. Here are the 6 top ideas to consider as you decide your sponsorship levels and dollar amounts:
1. Determine the funds you will need in order to produce the event.
That is usually the best total to shoot for when creating different buy-in amounts for your sponsors, particularly if it’s a charity event. A charity 5k that anticipates spending $5,000 to produce the event should aim to get a Presenting Sponsor to cover the full amount. That way, all additional sponsorships and registration revenue will go back to the charity cause.
2. Create a list of sponsor benefits and deliverables that you can provide.
These are things like: « Read the rest of this entry »